ACCON GROUP – PRIVACY NOTICE
Our goal is to maintain your trust and confidence by handling your personal information with respect. We want to be transparent in the way we process your personal data. In this privacy notice we inform what kind of personal information we collect and handle.
EU’s General Data Protection Regulation contains provisions and requirements pertaining to the processing of personally identifiable information. Business processes that handle personal data must be built with privacy by design and by default. No personal data may be processed unless it is done under lawful basis specified by the regulation, or if the data processor has received consent from the data's owner. Personal data can be for instance name, phone number, email address.
2 Data Processor and Data Protection Officer
Accon Group and its companies act as Data Processors. Contact information below:
Tel: +47 333 59300
Accon Group and its companies have Data Protection Officers whose task is to monitor that all personal information is handled according to GDPR and other applicable laws and regulations.
3 What personal information we have?
When your company places us an order or if we order any products, services or materials from you (supplier), we will save the following personal data in our operational system:
- phone number
- email address.
In addition, we of course save information regarding your company and the orders in question. We also save your emails and other relevant communications in order process your order, offer or similar in an appropriate manner.
We are using cookies in our web site in order to analyse user behaviour and evaluate the effectiveness of site. By using cookies, we will be able to offer you better user experience and enhance our web site experience and other services.
In order to analyze the usage of our web site, we use Google Analytics which is a service provided by Google, Inc. Google Analytics is using cookies to analyze web site usage.
5 How we use your information and why?
Contact information and other relevant information mentioned above are collected primarily because we have the need to manage our customer/supplier relations and deliver/order services/products/materials. Information is used to proceed with orders, invoices, deliveries etc. and also to contact customer/supplier representatives. In addition, with the gathered information we will be able to analyse, modify and improve our product range and ways of working.
6 For how long the information is saved?
We keep your personal information only for the period of time which is necessary for the above mentioned purposes or what the laws and regulations require (for instance product safety, taxation, bookkeeping). And you can be sure that when the information is being deleted, it will happen in a safe and secure manner.
7 Who we share our information with?
When sharing/forwarding personal data, we comply with the laws and regulations. In these kind of cases we might share personal data for instance with authorities. In addition, we might forward personal contact information to logistic companies in order to ensure safe and on-time deliveries, but we require the logistic partners to comply with the General Data Protection Regulation as well. We do not share personal information with marketing companies.
8 Information security
Our work for better information security is systematic. To protect the personal data collected, we use technical means, but also train our employees so that they are aware of all applicable laws and regulations regarding handling of information.
9 Changes in information
It is very important that your contact information in our system is correct and up-to-date. Please contact us if you have any questions regarding data protection or if you would like to take a closer look on information we have on you. If you in that case find correct information or if your contact information changes or if the contact person of your company is no longer you, please contact us as soon as possible so that we will be able to update your information. You also have the right to check and correct your personal data collected and stored by us.
10 What do we do in case of data breaches?
Accon Group will inform without any delay if there is a data breach, and with data breach we mean such incidents as hacking or illegally deleting, editing or forwarding personal information whether accidently or in purpose – or if someone illegally gains access to personal information.
In the notice sent, we will communicate at least the following: what has happened, whose personal information has been exposed to data breach and what kind of personal data has been affected.
Accon Group knows its responsibility to without delay investigate the cause of the incidents and its effects. The company will also take all necessary measures to end the data breach, narrow the consequences and ensure that similar incidents are not to be occurred again.
11 Changes to privacy notice
We continuously develop our ways of working. Changes to this privacy notice are possible without prior information. However, if we do make major changes, we will communicate that to our stakeholders in question at least 30 days before.